FAQ › Ordering / Company Policy Questions

I have lost my download links

You should have received an automatic email with your download link straight after your purchase (please check your spam / junk folder if you can't see this).

If you still can't find your download links you can recover them with your order number. This will be listed on either your Credit Card statement, or your PayPal transaction statement (as well as on an email receipt directly from us straight after ordering).

Enter your order number to get access to your download page again on our order recovery page.

If you still can't find your order number then please contact us and we will locate your order.

Do you accept payment by cheque / money order / bank transfer?

Sorry, but for reasons of security and accountability we can only accept payment on our website, through either PayPal or major credit / debit cards.

Do you have a guarantee / return policy?

Yes, every purchase you make is covered by our 60 day money back guarantee.

Our refund policy is "no questions asked". We want you to feel comfortable to try hypnosis without any worry about the cost. If it just isn’t the right method for you then we do not want to keep your money.

Simply contact us and we will provide a full refund within 24 hours.